AMCV 331 - Telecare Managed Services

Award

Buyers

Value

£240,000

Suppliers

Classifications

  • Health and social work services

Tags

  • award

Submission Deadline

11 months ago

Published

10 months ago

Description

This is an award notice for AMCV 331 - Telecare Managed Services under the  Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126  framework, Lot 6.
      
      Services the Supplier is to deliver:
      • Manage the full contract, including liaising with the Customer as required
      • Facilitate the scheduled review meetings.
      • Deliver the referral management, installation, monitoring, de-installations, and fault processes
      for new telecare equipment provided by the Customer.
      • Manage the entire system effectively by coordinating the services, providing end-to-end service
      delivery systems seamlessly to the end user.
      
      The service provision will include:
      • Installation, deinstallation, fault management of equipment and peripherals
      • Call monitoring
      • Disaster recovery
      • Reprogramming (where required)
      • Reporting
      • Review and development of continuous improvement activities

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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Organisation

Shropshire Council

Regional or local authority

Procurement

[email protected]

441743252992

Timeline complete

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