Historic England Customer Service Provision - AWARD

Award

Buyers

Value

£0

Suppliers

Classifications

  • Cleaning and sanitation services

Tags

  • award

Submission Deadline

7 months ago

Published

4 months ago

Description

Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard.  This is required Monday to Friday year-round between 09:00-17:00. Historic England expects this work to be carried out from the supplier's premises or workers' homes without any requirement for an onsite presence at Historic England. This service will include seven core components with one optional component for possible inclusion on 1 March 2026. 
      
      Historic England is committed to continuous improvement and is looking for a customer service partner to work with us to develop the quality of our service.
      
      Further information about expected volume of enquiries and the breakdown of previous contractors is included in Appendix 4.1.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

Pest Control and Specialist Cleaning Framework

Southampton City Council’s require a framework of specialist Service Providers to support the Council in their delivery of a comprehensive range of pest control and specialist cleansing to both residential and non-residential properties and sites owned, managed or leased by Southampton City Council; all in a timely, consistent, cost effective and safe manner.

SOUTHAMPTON CITY COUNCIL

SOUTHAMPTON CITY COUNCIL

Published 1 day ago
Open

YPO - 000879 FM Services - Building in Use Support Services

YPO are looking for providers to be appointed onto a Dynamic Purchasing System (DPS) for the provision of FM Services — Building in Use Support Services. The DPS is designed to meet the needs of all public sector organisations which includes YPO’s internal requirements and any of YPO’s wholly owned associated or subsidiary companies. This is an FM service provision for support services when a building is occupied.

YPO

YPO

Published 5 days ago
Open

WLC Property and void cleaning and environmental works framework

The council require the services of contractors to clean void and occupied properties and safely remove any items such as needles or rubbish left by the tenant. These properties are both domestic and non-domestic

West Lothian Council

West Lothian Council

Published 1 week ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Historic England

Body governed by public law

Yuliia Patsora

[email protected]

441793445069

Timeline complete

Publish
Bid
Evaluate
Award
Complete