Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire

Complete

Buyers

Value

£2,275,000

Classifications

Health and social work services
Medical equipments, pharmaceuticals and personal care products
Other community, social and personal services

Tags

tender

Submission Deadline

10 months ago

Published

11 months ago

Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.
The Technology Enabled Care Service comprises the following main functions:
1)	Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)
2)	Delivery and installation
3)	Collection, cleaning and recycling
4)	Service, maintenance and repairs
5)	Storage
6)	Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre
The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.
The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

Discharge Support Service with Digital task Management

The contracting authority is seeking a supplier to provide on-the-day discharge support for patients leaving hospital, coordinated through a digital booking and task allocation platform. The service must enable rapid deployment of personnel (staff and/or volunteers) to deliver practical discharge support in community and home settings.

Published 50 minutes ago

Open

The Provision of Income Maximisation Service for unpaid Carers

The financial burden of caring is recognised as a priority for unpaid carers and has been widely reported nationally. This service aims to: • Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship. • To improve the customer journey and satisfaction with social care interventions and support. The Income Maximisation service will support Carers to identify and access the financial support they are entitled to. By guiding Carers to the financial resources and entitlements available to them, the service will play a crucial role in reducing financial stress for the whole family and enhancing carer economic well-being. The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered. We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.

Published 1 hour ago

Open

Work Opportunities Service

Within Denbighshire, there are a range of in-house (Denbighshire County Council [DCC] managed) services providing specialist support to help people with complex disabilities to develop their social and work-based skills. These are known as Work Opportunities. Gaining work-based experience, learning new skills, socialising and/or having something meaningful to do are all important to people. People with complex disabilities often need specialist support with these things. The priority is to promote independence. It is important that these services reflect this approach, and that the services we commission support people to develop, to progress, and to be valued integral citizens in their local communities as well as aiding them in building skills that may ultimately assist them in obtaining meaningful employment. This contract is to provide direct support staff for a total of 74hrs of support per week across specific work opportunities sites within Denbighshire however this is subject to demand and will require flexibility. The provider will recruit and employ direct support staff who have the necessary skills and experience to be able to perform required tasks effectively. Support staff will be line managed directly by the Provider so that they feel supported in their roles. Whilst the Provider will retain all line management and supervision responsibilities, the day-to-day direction of the Provider staff for operational tasks within DCC settings will be via DCC staff/managers. The contract is for 5 years with the option to extend for a 3 further years renewable annually. TUPE Information is included in the tender pack.

Published 2 hours ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Herefordshire Council

Regional or local authority

Ms Aksana Hironak

[email protected]

[email protected]

Timeline complete