IT Service Management Tool

Award

Buyers

Value

£769,760

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

3 months ago

Published

1 week ago

Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.

The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Additional information: 
This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Bournemouth Christchurch and Poole Council

Regional or local authority

Timeline complete

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