Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. 

The service will be required to:
•	Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; 
•	Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
•	Ensure that all systems, and associated infrastructure, are securely operated and maintained;
•	Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
•	Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and 
•	Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)

Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -
https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
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contract reference C234517
The closing date for tender responses is 13:00 on 23 August 2024