Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB

Award

Value

£31,753,988

Suppliers

Classifications

  • Computer support services
  • Computer support and consultancy services

Tags

  • award
  • contract

Published

1 week ago

Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.
The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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