Customer Experience Platform Technologies

Open

Buyers

Gedling Borough Council

Value

£0

Classifications

Customer Relation Management software development services

Submission Deadline

3 weeks from now

Published

1 week ago

Description

Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services.  There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.

Additional information: 
The Authority is using the In-tend e-tendering portal to conduct the procurement process ('the e-Tendering Portal'). The e-Tendering Portal can be accessed. https://in-tendhost.co.uk/gedling/aspx/Home all communications (including submission of Tenders) should be carried out via the e-Tendering Portal.

Is a Recurrent Procurement Type? : No

Documents

Premium

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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