ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System

Open

Value

£151,667

Classifications

  • IT services: consulting, software development, Internet and support
  • Internet services
  • Computer-related services
  • System, storage and content management software development services
  • Content management software development services
  • Software package and information systems
  • Database and operating software package
  • Information systems and servers
  • System, storage and content management software package
  • Information technology services
  • File security software development services
  • Data security software development services
  • Computer network services

Tags

  • tender

Submission Deadline

2 weeks from now

Published

2 weeks ago

Description

The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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