IT Service Management System

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Buyers

Value

£284,000

Classifications

  • Software-related services

Tags

  • tender

Submission Deadline

3 days from now

Published

4 weeks ago

Description

The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management).
The contract will be for an initial 5 year period, with the option to extend for a further 2 years.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Senedd Cymru / Welsh Parliament

Ministry or any other national or federal authority, including their regional or local subdivisions

[email protected]

+44 3002006549

+44 2079477501

Timeline active

Publish
Bid
Evaluate
Award
Complete