Microsoft Teams Direct Routing

Award

Value

£326,435

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

5 months ago

Published

5 months ago

Description

The provision of resilient MS CloudUCX Enhanced service, that is based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS. Cloud Edition offers increased high availability and scalability and flexibility for tenants.
It will replace the Isle of Wight Council's existing on premise telephony solution, enable Microsoft Teams for Inbound and Outbound PSTN calls via Teams Direct Routing. To assist with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach.

Please note that the contract type is a combination of both services and supplies. 

The initial term of the contract is 3 years (01 November 2024 - 31 October 2027) at a cost of £248,435 incl one off costs, and if the 12m extension is utilised (until 31 October 2028) whole life cost will be £326,435.00.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

Timetabling solution partner

Coventry University aims to acquire and implement a new timetabling solution that prioritises the needs of our students. We seek to invest in a system that extends beyond basic room scheduling, optimising both our campus resources and students' time for maximum efficiency. Our students choose to come to us to invest in their future and expect a continual return on their investment. A significant number of our undergraduate and postgraduate students balance part-time work alongside their studies, as well as other commitments such as childcare. It is important that we consider the unique circumstances of our learners, including location, commuting distance and work responsibilities. We need a modern and secure, Software-as-a-Service solution, which integrates with our in-house student record system, learning platform and in-house attendance monitoring solution. The solution needs to be flexible, with the ability to adapt as we continue to develop our offering in the higher education market and respond with agility to changing student expectations. Our supplier and system will help maximise the value of a timetable, by: • Ensuring our students have real-time, online access to their personalised timetable. • Enabling us to push notifications to students following changes to their timetable • Giving students seamless access to all the information they need to maximise participation in their teaching and learning journey. • Providing a typical, sample timetable in advance to an applicant who is considering choosing to study at the university, giving them the information they need to understand how their studies could fit around work and other commitments. • Giving our students their final timetable as soon as they complete their enrolment, ensuring they can start their studies immediately. • Providing our international applicants with early sight of their proposed timetable ahead of completing their enrolment (while still travelling to the UK and undertaking Right to Study checks). • Providing our returning students with a draft timetable well in advance of the next stage of their course, allowing them to amend work and other commitments before they resume their study This process will be a two-stage process under the Public Regulations 2024 and be run under the Competitive Flexible Process. The procurement process will include the Conditions of Participation stage, which will be utilised for shortlisting suppliers and the Invitation to Tender stage, which include the shortlisted suppliers. The process is designed for fairness and transparency to all the suppliers that wish to work with Coventry University and declare an expression of interest utilising the University’s procurement portal below. https://in-tendhost.co.uk/coventryuniversity/aspx/Home Note that the estimated budget for any awarded contract is £564,302.00 including VAT, however Coventry University is willing to consider submissions between £400,000.00 including VAT and £800,000.00 including VAT.

Katy Reed

Published 1 day ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Lucy Chandler

lucy.chandler@iow.gov.uk

+44 1983821000

Timeline complete

Publish
Bid
Evaluate
Award
Complete