LCC - Strategic Technology Partner Services

Description

Lincolnshire County Council is redesigning its IT service model for the future and is seeking to engage a Strategic Technology Partner, that has the right blend of core and specialist skills, knowledge and experience to manage its IT services and support the Council in delivering its strategic objectives.
It is anticipated the IT Services contract will broadly cover the following core services:
•	User Support services
•	Modern Workplace Services / End User Computing
•	Telephony
•	Service Management including processes and tools
•	Cyber-security
•	Applications and Software Asset Management
•	Hosting Services (on-premise and Cloud-based)
•	Lifecycle Management
•	Business Continuity and Disaster Recovery
•	Network Services (LAN)
•	Professional Services
The Strategic Technology Partner will be required to run our IT services in a modern and efficient way with a strong focus on user experience and continual improvement.  The Council expects to work in partnership with the new supplier to help drive strategic change across the Council through the implementation of technology-based solutions that will enable it to operate more efficiently and provide a great experience for its staff and the residents of Lincolnshire.
This follows a number of pre-procurement market engagement events on the wider programme of work for the Council’s future IT service delivery model held in September and October of 2023 and April, May and June of 2024.
This opportunity will be run as a Competitive Procedure with Negotiation in accordance of the requirements of section 29 of the Public Contracts Regulations 2015
Full details of the selection and award process will provided in the procurement documentation which is available via the Councils ProContract eSourcing Portal Opportunities (due-north.com)