CITB Voice of the Customer Platform and Support Services

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Buyers

Value

£350,000

Classifications

  • Customer Relation Management software package

Tags

  • tender

Submission Deadline

1 week from now

Published

2 weeks ago

Description

CITB have a requirement for a Voice of the customer platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. CITB require the platform to provide employee engagement and Customer research, with CITB's goal to become a customer centric organisation. This solution will enable to monitor, collate and act upon customer feedback.

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  • Contract Agreement

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  • Award Notice

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Organisation

Construction Industry Training Board

European institution/agency or international organisation

[email protected]

447935076443

Timeline active

Publish
Bid
Evaluate
Award
Complete