Cisco Contact Center Flexplan Subscription - SBS24-043

Award

Buyers

Value

£59,899

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

3 months ago

Published

2 months ago

Description

NECS (NHS North of England Commissioning Support Unit) has a requirement to purchase a 12-month Cisco Contact Centre Flex plan subscription for the on-premises Unified Contact Centre Express platform, to replace the existing subscription which is expiring.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

Customer Payments

South Liverpool Homes (SLH) is seeking the provision of a customer payment provider, to replace the existing contract which expires on 28th February 2025.

South Liverpool Homes

South Liverpool Homes

Published 1 day ago
Open

Customer Payments

South Liverpool Homes (SLH) is seeking the provision of a customer payment provider, to replace the existing contract which expires on 28th February 2025.

South Liverpool Homes

South Liverpool Homes

Published 1 day ago
Open

Provision of Agent Portal Solution

De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an 'off-the-shelf' Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University. Additional information: All details relating to this procurement opportunity can be found within the Invitation to Tender documentation for the Provision of Agent Portal Solution, DMU Contract Reference 2153/24, uploaded to the InTend e-tendering portal at: https://in-tendhost.co.uk/demontfort/aspx/Home. This represents an Open Tender process and the closing date for receipt of Tender responses is Friday 3rd January 2025. Delivery Notes De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an 'off-the-shelf' Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University. Is a Recurrent Procurement Type? : No

De Montfort University

De Montfort University

Published 1 day ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

NHS Shared Business Services

Public Sector Framework Provider

Partnership Sourcing

[email protected]

000000 00000

Timeline complete

Publish
Bid
Evaluate
Award
Complete