Parking and Traffic Enforcement & Associated Services

Description

The Council is seeking to appoint a progressive, technological and forward-looking external service provider as its Parking Services contractor to undertake on the Council's behalf. The scope of the contract will cover the full range of service provisions:
 
- on-street and off-street parking and traffic enforcement, including the provision of Civil Enforcement Officers (CEOs), equipment, materials and associated services   
- Implementation, maintenance, provision of automatic number plate recognition (ANPR) closed-circuit television (CCTV) traffic 
  enforcement camera hardware, installation, and review software 
- CCTV enforcement including clip review  
 - ANPR CCTV mobile enforcement vehicle  
 - environmental enforcement, including the provision of Environmental Enforcement Officers (EEOs), equipment, materials and 
    associated services   
 - abandoned vehicles removal service management 
 - cashless parking services 
 - penalty charge notice, and back-office processing 
 - parking permit issuing and processing 
 - enforcement agencies management 
 - disabled bay application processing and implementation 
 - signs and lines implementation and management 
 - suspensions and all associated management 
- provision and maintenance of Information and Communication Technology (ICT) hardware and software including all associated 
  to enforcement,  
- customer contact call centre, and 
- all associated services and equipment required to facilitate the contract.