Unified Communication Telephony Solution

Award

Buyers

Value

£1,000,000

Suppliers

Classifications

  • Telecommunications network

Tags

  • award

Submission Deadline

1 year ago

Published

3 months ago

Description

In response to current and emerging requirements for improved communication facilities, BDBC has decided to replace their existing Skype for Business telephony service with a Microsoft Teams telephony solution, associated SIP Direct Routing network services, and integrated to their existing on-premise Netcall contact centre.\r
Tenders are invited for the supply of services in respect of Microsoft Teams Voice solution and associated SIP / Call plan network services.  The successful Bidder will be responsible for providing to the Council a phase migration from BDBC's existing telephony environment to Teams Voice.  The three main elements are:\r
•	DDI, SIP / Call plan Direct Routing network services\r
•	Microsoft Teams Voice (Microsoft licenses will be provided by BDBC's incumbent Microsoft Licensing partner)\r
•	Direct Routing SIP connection to BDBC's on-premise Netcall Liberty Converse contact centre\r
To support the phased migration, BDBC are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services.\r

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  • Award Notice

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Department for the Economy

Department for the Economy

Published 1 week ago

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Organisation

Blackburn with Darwen

Regional or local authority

Peter Hughes

[email protected]

+44 1254585216

Timeline complete

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