Service Desk (SD) and End User Compute (EUC) Services

Award

Value

£69,438,234

Classifications

  • Computer-related management services
  • Programming services of systems and user software
  • Data-processing machines (hardware)
  • Computer platforms
  • System management software package
  • Power supply accessories
  • Portable computers
  • Tablet computer
  • Desktop computer
  • Computer screens and consoles
  • Display screens
  • Computer configurations
  • Personal computers
  • Workstations
  • Portable computer carrying cases
  • Security software package
  • File security software package
  • Data security software package
  • Anti-virus software package
  • Content management software package
  • Maintenance and repair of information technology equipment
  • Maintenance and repair of data network equipment
  • Programming services of packaged software products
  • Programming services of application software
  • System software acceptance testing consultancy services
  • Software integration consultancy services
  • Hardware integration consultancy services
  • Data-processing services
  • Network management software services
  • Document management services
  • Computer audit services
  • Computer testing services

Tags

  • award
  • contract

Published

4 months ago

Description

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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