BT65 - Aptem CRM System Licence Renewal

Award

Value

£26,000

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

1 year ago

Published

1 year ago

Description

APTEM is a CRM system used by Economy and Skills, it has been used since 2017. 

The team have been exploring various options to identify the exact scope, however research and identifying service requirements has taken considerably longer. We are therefore scoping the exact requirements for this new service after consulting with other LA's in the same position, we estimate this will likely take 4 to 6 weeks. 

We most likely will need the current service to run for another year, until 31.03.2025, as we have to get together a training schedule and agree how the department will transition to this new system.  This will allow for the re-procurement of a new system  within the new extension period.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

HMRC Competition to Tackle Deliberate Evasion and Help Close the Tax Gap

Closing the tax gap is a key strategic priority for HMRC. In the 2023 to 2024 tax year, the tax gap is estimated to be 5.3% of total theoretical tax liabilities, or £46.8 billion in absolute terms. This is driven by a range of customer behaviours from simple error to deliberate evasion. Identifying deliberate evasion is inherently difficult across a very large population of customers. By its nature the intent of deliberate evasion is to hide and deceive. This can lead to sub-optimal targeting of investigations by HMRC which impacts HMRC's ability to close the tax gap and increases the burden on compliant customers. Being able to identify deliberate evasion accurately at population level will improve HMRC's approach to managing the tax gap and reduce the impact on compliant customers. This competitive procurement will invite novel and innovative solutions to closing the tax gap within a customer group on the theme of tackling deliberate evasion. Potential solutions may include (but are not limited to) analytical techniques and data that can help identify indicators of potential evasion in HMRC's risking processes. However, this is an open competition, and HMRC would like to explore a range of innovative solutions that can contribute to the primary objective of closing the tax gap. Bidders are encouraged to attend the launch event on Monday 21st July 2025 to learn more about the problem statement. All relevant information will be included within the tender documentation.

Katy Reed

Published 5 hours ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Timeline complete

Publish
Bid
Evaluate
Award
Complete