Translation & Interpreting Services

Complete

Buyers

Value

£888,000

Classifications

  • Translation services

Tags

  • tender

Submission Deadline

6 months ago

Published

7 months ago

Description

The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.

Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.

Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.

There are four Lots which are broken down as follows:

•	Lot 1 - Face to Face Interpretation
•	Lot 2 - Telephone Interpretation
•	Lot 3 - Written Translation
•	Lot 4 - Video/Online Interpreting


Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. 

The deadline for returns is 10.00am on Monday 12th August 2024. 


Documents are available at www.eastmidstenders.org 

Please search for TD2120 or DN725641.

Please note: we will only accept expressions of interest through the e-tendering system.

Additional information: Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. 

The deadline for returns is 10.00am on Monday 12th August 2024. 


Documents are available at www.eastmidstenders.org 

Please search for TD2120 or DN725641

Please note: we will only accept expressions of interest through the e-tendering system.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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The council is procuring a contract for the provision of Interpretation and Translation Service for a term of up to 2 years. Please refer to the schedule 2 service specification of the tender documents for further details (available via The Chest - see below). The council proposes to enter into the Contract for an initial term of one year with the successful Tenderer (Service Provider). The initial term is 1st April 2025 to 31st March 2026. There is 1 optional extension available of up to 12 months. Use of this optional extension is at the absolute discretion of the council. If the optional extensions is used, the Contract will end on 31st March 2027. The estimated total value of the Contract Agreement for the 1 year initial term is £200,000 excluding VAT. The maximum value of the contract plus the optional extension of 1 year is £400,000 excluding VAT. Details of expenditure and extension periods are indicative only. Any extension periods will be confirmed with the contract provider. There is no guaranteed spend. For further details, and to access the tender documents, including the service specification, please use the council's online procurement portal The Chest - https://www.the-chest.org.uk Registration on The Chest is free of charge. All bids must be received electronically via The Chest by the closing date stated in the Invitation to Tender (ITT). Any clarifications you have about the tender must be sent via messaging on the chest by the closing date stated in the ITT.

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Organisation

Derby City Council

Regional or local authority

Paul Hallsworth

[email protected]

01332 640768

Timeline complete