Call Centre Solution

Award

Buyers

SOUTHERN HOUSING

Value

£0

Suppliers

8X8 UK LIMITED

Classifications

Telecommunications services
Installation services of communications equipment
Telephone and data transmission services
Telecommunication services except telephone and data transmission services
IT services: consulting, software development, Internet and support

Tags

award
contract

Published

10 months ago

Description

To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between them, and integrate with organisational systems to ensure a seamless customer and colleague experience. The solution shall also be future facing and have a product roadmap showing how it will develop over the contract period.

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Organisation

SOUTHERN HOUSING

Body governed by public law

[email protected]

+44 8001216060

+44 3330165053

[email protected]

+44 3450103503

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