Care and Support at Home (Care at Home and Supported Services)

Award

Value

£328,000,000

Suppliers

Classifications

  • Social work and related services
  • Social work services
  • Welfare services for the elderly
  • Other community, social and personal services
  • Social services
  • Welfare services for the handicapped

Tags

  • award
  • contract

Published

10 months ago

Description

The service covers both long and short term support needs and may include personal care, domestic support, housing support, social and emotional support as well as providing support to families and carers.
The Framework covers a range of support needs including specific support requirements attributed to adults and older people living with frailty, people requiring palliative care, and/or end of life support, physical disability, learning disability, mental health, sensory impairment, communication difficulties and behaviours that may challenge.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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Tender for the Establishment and Management of Water Industry Consumer Panels in England and Wales

CCW intends to appoint one or more suppliers to establish and manage 16 independent water consumer panels across England and Wales in accordance with the Water (Special Measures) Act 2025. These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to domestic water industry consumers such as value for money, billing, environmental concerns and support for vulnerable domestic consumers. This procurement will establish a reliable and flexible mechanism for capturing lived customer experience in conformity with CCW's statutory obligations under the Water Industry Act 1991 as amended by the Water Act 2003. The successful supplier will be required to: Recruit and manage panel members from diverse demographic and geographical backgrounds Design and facilitate customer engagement activities which will primarily be through surveys but may evolve to focus groups, interviews, workshops and surveys Run accountability sessions (and the necessary briefing for consumers ahead of these sessions) Analyse and report findings in a format that drives the necessary changes that water companies need to implement leading to better outcomes for water consumers Work collaboratively with CCW to ensure high-quality, independent and ethical engagement practices are followed Deliver outputs on a specified regular basis in accordance with a defined program of engagement throughout the term of the contract.

Katy Reed

Published 10 hours ago

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Organisation

[email protected]

+44 1324506566

+44 7809215814

+44 1506412698

Timeline complete

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