Tenant Satisfaction Surveys

Award

Buyers

Midland Heart

Value

£500,000

Suppliers

MEL Research

Classifications

Customer survey services
Survey services

Tags

award
contract

Published

10 months ago

Description

Midland Heart is pleased to invite Contractors to tender for the Tenant Satisfaction Survey Services Contract.  The objective of Midland Heart’s tenant satisfaction measurement programme is to gather critical tenant satisfaction insight data from tenants on a regular basis. The programme is a tracker style programme related to tenants who have recently experienced Midland Heart’s core services. The feedback data collected is integral in shaping services for the future and ensuring Midland Heart is continually striving to increase tenant satisfaction performance. Due to the current economic climate, where resources are limited and the ever-changing operational environment of the housing sector, consumer regulations and TSM’s, there is a much greater emphasis across Midland Heart to collect reliable, robust, and insightful tenant satisfaction data to measure the performance of services and contractors across Midland Heart’s core functions.

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Contract Agreement

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Award Notice

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Organisation

Midland Heart

Body governed by public law

Alex Lawrence

[email protected]

+44 7926065667

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