Helpdesk System

Award

Buyers

Value

£35,700

Suppliers

Classifications

  • Helpdesk and support services

Tags

  • award

Submission Deadline

11 months ago

Published

9 months ago

Description

Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.

Documents

Premium

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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Organisation

Nottingham University Hospitals NHS Trust

Body governed by public law

Lawrence

[email protected]

1159691169

Timeline complete

Publish
Bid
Evaluate
Award
Complete