CJ720 Clearing Contact Centre - RM6116 Network Services 3

Award

Buyers

Value

£342,000

Suppliers

Classifications

  • Communication software development services

Tags

  • award
  • contract

Published

7 months ago

Description

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Leeds Beckett University

Body governed by public law

Clare Jacklyn

[email protected]

+44 1138123119

Timeline complete

Publish
Bid
Evaluate
Award
Complete