CJ720 Clearing Contact Centre - RM6116 Network Services 3

Award

Buyers

Value

£342,000

Suppliers

Classifications

  • Communication software development services

Tags

  • award

Submission Deadline

6 months ago

Published

6 months ago

Description

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

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  • Contract Agreement

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  • Award Notice

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Invest Northern Irleland

Invest Northern Irleland

Published 1 month ago

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Organisation

Leeds Beckett University

Body governed by public law

[email protected]

441138123119

Timeline complete

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