iCasework case management for councillors

Complete

Buyers

London Borough of Islington

Value

£59,375

Classifications

Software package and information systems

Tags

awardUpdate

Submission Deadline

2 years ago

Published

8 months ago

Description

Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.

Documents

Premium

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

London Borough of Islington

Regional or local authority

[email protected]

Timeline complete