Frontline Colleague App Platform, development, and support

Complete

Buyers

Northern Trains Limited

Value

£400,000

Classifications

Information technology services

Tags

tender

Submission Deadline

1 year ago

Published

1 year ago

Description

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

SE1193B Investment Technology Implementation Tender Notice

Sport England is a lottery distributor, administering and awarding approximately £300m per annum (£100m exchequer and £200m lottery). The funds are distributed across the sport and physical activity ecosystem, a complex network of over 100,000 organisations of different sizes and types. This network of organisations provides the opportunities that already underpin the activity habits of millions of people and the athletes that progress through talent development pathways. Having a fit for purpose technology system for investment administration is therefore essential for Sport England to deliver its strategic ambitions and role as a funding distributor. The technology system underpins a substantive part of Sport Englands operation, and as a result needs to balance key operating tensions including: Strategy ambitions and stakeholder expectations: The launch and continued support for Uniting the Movement signals both the sector engagement and expectations for delivery of the strategy including ease of access to funding. Financial operating constraints: Sport England operates within administrative constraints impacted by income. Maximising efficiency and productivity in investment will enable effective delivery within the constraints. Government functional standards and best practice: Rightly government require standards to be achieved for grant administration including counter-fraud. Sport England has established investment management – any change must not compromise standards. Continuity of operation and delivery: As Sport England existing commitments and necessary ambitions require delivery scale and cadence to be maintained throughout any change. Alignment with future target operating model: Finally, any improvement in technology needs to align, and have the ability to, adapt to future operating structures and priorities. Proof of Concept Delivery: A limited time period Proof of Concept (PoC) has recently been delivered prior to this phase. This has demonstrated the approach and functionality can be successful, and the build created will be extended to form the basis of the next phase of development. The PoC contained some limited functionality for the investment management journey in the system. It is deployed on Azure using Azure App service to manage Docker containers, database is PostgreSQL, API backend is asynchronous Python / Starlette, front end is in React with backend for frontend pattern based on Remix. This procurement is split into four (4) Lots. Requirements are outlined by Lot below: 3.1 Lot 1 – Managed Service, Technical Assurance & Development 3.2 Lot 2 – Core Developer 3.3 Lot 3 – Specialist Developers 3.4 Lot 4 – Change Management Support

Published 1 month ago

Open

Internet of Things

The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Internet of Things (IoT) for an additional 12 months until 19 September 2025. The DPS will remain open for new suppliers to apply to join. The Authority wishes to take this opportunity to refresh the supplier list to ensure current suppliers retain the minimum qualifying criteria, still have up-to-date contact details and still wish to remain as a supplier. Accordingly, suppliers that are currently on the DPS are required to refresh and resubmit their European Single Procurement Document (ESPD) in order to remain as a DPS supplier. There is no need to resubmit any case study evidence for current suppliers. Current suppliers are required to submit an updated ESPD within four weeks of this Contract Notice being issued. Failure to do so will result in current suppliers being removed from the DPS. Full details of the requirement can be found on a previous Contract Notice which was issued on 5 July 2019, details as follows: OJEU Number: 2019/S 128 313539 Reference Number/Notice ID: JUL359513 OCID: ocds-r6ebe6-0000587430

Scottish Government

Published 7 months ago

Open

Dynamic Purchasing System for the Provision of Digital Services for Co-Managed Care

The Authority is establishing a collaborative Dynamic Purchasing System (DPS) for the Provision of Digital Services for Co-Managed Care. The DPS comprises seven categories (lots) as follows:- 1. Personal Data Store (PDS) 2. Health Data Exchange (HDE) 3. Personal Health and Care Records (PHCR) 4. Long Term Condition Services / Remote Monitoring Services 5. Care in Place / Independent Living 6. Mental Health and Wellbeing 7. Smart Housing / Communities

University of Strathclyde

Published 2 years ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Northern Trains Limited

Railway services

[email protected]

447929708451

Timeline complete