Patient Management System

Award

Buyers

Value

£2,335,000

Suppliers

Classifications

  • Software package and information systems
  • Information systems
  • Medical information systems
  • Information systems and servers
  • Industry specific software package

Tags

  • award
  • contract

Published

1 year ago

Description

This contract is for the provision of a patient management system to be deployed within the NHS 111 Wales service.
The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.
In addition, the contract is for the supply of professional services to enable the implementation and training of the solution, supply of infrastructure hardware and as well as the relevant software licences for the software application itself this contract is also for the supply of the associated ongoing software support and maintenance services of the patient management system supplied.

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Database system to securely record residents' care information and allow sharing of up-to-date information with authorised staff and organisations. • Hold care plan information and allow access by authorised staff on either mobile devices or desktop computer. Allow staff to amend details as agreed. • Hold risk assessments and allow access by authorised staff on either mobile devices or desktop computer. Allow staff to amend details as agreed. • Allow generation of daily care cards - a schedule of appointments to be followed by each member of care staff and filled in as appointments are completed. Care cards to be accessed on secure mobile devices. • Hold electronic MAR charts, with details of medicines held, to be filled in as appointments are completed. MAR charts to be accessed on secure mobile devices. • Have a method of staff being able to log their arrival at a resident's flat and departure to show attendance times. • Interface with pharmacy to allow medicines received to be entered at start of 4-weekly medicine cycle, and medications to be ordered at the end of the cycle. • Hold power of attorney documents, where held, linked to the care plan. • Hold consent in line with GDPR requirements - replacing authorisation documents linked to care plan. • Hold restriction record /best interests where recorded. • Hold staff availability and allow for the creation of rotas, taking into consideration resident preferences. Allow rotas to be amended reactively. • Allow agreed resident information to be displayed on a secure portal to be viewed by families. • Allow residents to access their own records on the secure portal • Allow for creation of reports. • Allow for easy export of data set in accordance with a subject access request. • Allow for automatic import of tenant data when added on Aareon QL Housing system. Receive care requirements from Cambridgeshire County Council, either as an initial request or as an amendment in agreed format.

Katy Reed

Katy Reed

Published 23 hours ago

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Organisation

Welsh Ambulance Services NHS Trust

Body governed by public law

+44 2079477501

Timeline complete

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