Patient Management System

Award

Buyers

Welsh Ambulance Services NHS Trust

Value

£2,335,000

Suppliers

MIS Emergency Systems Ltd

Classifications

Software package and information systems
Information systems
Medical information systems
Information systems and servers
Industry specific software package

Published

11 months ago

Description

This contract is for the provision of a patient management system to be deployed within the NHS 111 Wales service.
The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.
In addition, the contract is for the supply of professional services to enable the implementation and training of the solution, supply of infrastructure hardware and as well as the relevant software licences for the software application itself this contract is also for the supply of the associated ongoing software support and maintenance services of the patient management system supplied.

Documents

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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