Service Owner Management and Governance of the Contact Centre as a Service (CcaaS) contract

Award

Buyers

Value

£99,112

Suppliers

Classifications

  • General management consultancy services

Tags

  • award

Submission Deadline

10 months ago

Published

10 months ago

Description

Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Defra

Ministry or any other national or federal authority, including their regional or local subdivisions

Network Procurement

[email protected]

Timeline complete

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