Administration of the Civil Service Pension Scheme (CSPS) and Royal Mail Statutory Pension Scheme (RMSPS) administration services

Description

The Authority required the provision of administration services for the CSPS, which included the Principal Civil Service Pension Scheme, the Civil Service and Others Pension Scheme, the Civil Service Compensation Scheme and the Civil Service Injury Benefits Schemes. The CSPS is the 3rd largest UK occupational pension scheme with approximately 1.6 million members and 300+ employers. The pension administration services required include the following:

Finance, accounting and taxation services
administration services
employer-related services including:
the collection of data and contributions and maintaining accurate and clean data
communications, including digital
the provision of a portal
maintenance of a comprehensive database of members records which complies with relevant legislation and regulatory requirements
Provision of calculations and information for annual resource accounts remuneration reports
member-related services, including:
the provision of a member portal and self service capability
the accurate and timely calculation of pension awards
provision of options and benefits calculations resulting from McCloud judgment
member communications (including digital communications, managing and operating a helpline and website, issuing annual benefits and pension saving statements, life time allowance statements, annual pension increase communications, scheme newsletters and leaflets)
liaison with any scheme medical advisor that may be appointed by the Authority.
pension payroll services (bulk and individual payroll services) and pensioner existence checking
services related to the Civil Service Compensation Scheme and the Civil Service Injury Benefit Scheme
reporting, including management information and provision of data, information and scheme returns to regulators and other bodies as needed