Digital Experience and Digital Enablement

Award

Buyers

NS&I

Value

£99,835,217

Suppliers

IBM United Kingdom Limited

Classifications

Banking services
E-mail system
Financial information systems
Deposit services
Internet browsing software development services
Communication software development services
Systems and technical consultancy services
Development of transaction processing and custom software
Software support services
Software development services
Data analysis services
Data storage services
Data transmission services
Internet or intranet client application development services
Computer support and consultancy services
Customer services
Marketing management consultancy services
Production management consultancy services

Published

11 months ago

Description

This contract has been awarded following the conclusion of a procurement process.
The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.

Documents

Premium

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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