Logistics planning tool (replacement for rostering and mutual aid systems)

Description

The overall scope for the Services is for the Supplier to provide the following core Logistics Planning functionality for End Users, including:<br/><br/>• Duty, Standby and Incident Rostering capability;<br/>• Mutual Aid capability (e.g. sharing staff and Equipment Assets between different teams, such as the Buyer's Area Teams) in order to support Incidents;<br/>• creation and maintenance of a Logistics Planning application accessible from standard web browsers on desktop and mobile devices;<br/>• an ability to restrict access to functionality and data based on an End User's Persona, Incident Role and Organisational Unit;<br/>• reporting and notifications to support operational management and alerting of End Users as to necessary actions;<br/>• a capability to ingest and export data via APIs and dataset files;<br/>• self-service configuration and admin functions which allows the Buyer to perform routine maintenance tasks (e.g. adding new categories of Equipment Assets, adding new Incident Roles, or creating new Shift Templates);<br/>• provision of Documentation for training and End User help; and<br/>• IT Service Management (in accordance with ITIL v4) for the Logistics Planning application