Contact Centre System - Liberty SolutionCare Services & Support Renewal

Award

Buyers

Value

£40,000

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

11 months ago

Published

11 months ago

Description

One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Your Homes Newcastle Ltd

Regional or local authority

David Bell

[email protected]

1912787765

Timeline complete

Publish
Bid
Evaluate
Award
Complete