Provision of Hotel Booking Service

Award

Buyers

Value

£0

Suppliers

Classifications

Hotel services
Hotel accommodation services
Other hotel services
Accommodation services
Software package and information systems
Industry specific software package
IT software package
Software-related services

Tags

award
contract

Published

1 year ago

Description

The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.
The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to:
- Updating of rates (only when requested by the University) and availability
- Advertising promotions
- Content management
- Dealing with guest requests and providing phone support
- Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges
- Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University
- Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information).
- Liaise with the University throughout the process from point of referral through to the Guest check in

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Contract Agreement

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Award Notice

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Organisation

UHI Executive Office

Body governed by public law

Julie Fraser

[email protected]

+44 1463279000

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