CRM & Billing System

Award

Value

£0

Classifications

  • Customer Relation Management software development services
  • Customer Relation Management software package
  • Billing system
  • Telephone and data transmission services
  • World wide web (www) site operation host services
  • Industry specific software package
  • Contact management software package
  • Sales, marketing and business intelligence software package
  • Communication and multimedia software package
  • Communication software package
  • Installation services (except software)
  • Software programming and consultancy services
  • Software integration consultancy services
  • Software implementation services
  • Software configuration services
  • Software maintenance and repair services
  • Electronic data exchange services
  • Data services

Tags

  • award
  • contract

Published

2 years ago

Description

Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present insightful data to customers and deliver superior service levels. Most importantly, the delivery of the new CRM system capable of leveraging smart metering capabilities, is a critical enabler for realising the benefits of rolling out smart metering in Portsmouth Water’s supply area to meet our water resources challenges.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Paul Swaine

[email protected]

+44 7918317436

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