ESCC - FW - iCasework Case Management System

Award

Buyers

Value

£116,000

Suppliers

Classifications

  • Information systems or technology planning services

Tags

  • award

Submission Deadline

4 years ago

Published

2 years ago

Description

To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

East Sussex County Council

Regional or local authority

Timeline complete

Publish
Bid
Evaluate
Award
Complete