Communications and engagement support for the Independent Review of children and adolescent gender identity development service.

Description

NHS England required senior communications services support for the independent review of children and adolescent gender identity services. The chosen provider will provide a series of products and ad hoc support to ensure there is good stakeholder engagement and involvement in place around the review. The main requirements include: 

• A communications strategy and delivery plan covering all aspect of the review and stakeholder interaction, including the development of key messages and FAQ.

• Supporting stakeholder management - helping plan stakeholder engagement, advising on risks, and supporting and attending some of the more high profile, but not all, meetings. It will not be necessary to complete a stakeholder mapping exercise as this has already been completed by NHSE/I. It is expected this would average out at around 3-5 meetings a month.

• Support the delivery of the Taskforce's public communication (expected to focus around key milestones and identifying ways for stakeholders to engage with the review), liaising with the Review Team and NHS England communications team as appropriate, especially on handling media.

• Work with the team to plan comms and engagement approach for the launch and publication of the review, any outputs through the life of the project and final report.

• Providing ongoing ad-hoc communications support and advice.

Note as a low value, sub OJEU requirement, this agreement has been contracted on NHS England & Improvement Standard Term & Conditions, Purchase Order version available here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/681016/NHS_TERMS_AND_CONDITIONS_FOR_THE_PROVISION_OF_SERVICES__PO_VERSION_.docx