WFD - Supply of IT Support Services

Complete

Buyers

Value

£189,330

Classifications

  • IT services: consulting, software development, Internet and support

Tags

  • tender

Submission Deadline

3 years ago

Published

3 years ago

Description

WFD is inviting companies to tender for the provision of IT support services. These include management of the IT infrastructure, disaster recovery, cyber security, IT support and telephony across the organisation. 

For the full Invitation to Tender, which includes details of how to apply and a rolling FAQ, please visit the WFD website:

https://www.wfd.org/2021/07/05/invitation-to-tender-it-support-services/

The page also contains a rolling FAQ which is updated regularly.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

CHC All Age Continuing Care Digital End-To-End Patient Management System to NHS Frimley Integrated Care board

NHS Frimley Integrated Care Board (ICB) is seeking a digitalised end-to-end digital system, where information seamlessly flows between processes by connecting the entire lifecycle into one platform. The system needs to facilitate the services to deliver enhanced transformation across all spectrums of the service. Frimley's CHC Service provides high quality, safe care to Frimley's most vulnerable Adults and Children, and currently has a combined active caseload of around 1,500 individuals. It is clear with this caseload, and the inherent complexities associated with the services, that an efficient and effective digital system is essential. One of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning. This will also include other Health funding services, such as Mental Health S117, Complex Care and IRAP. Enabling better integration between systems across Health and Social Care is also critical. CHC/S117/Complex Care are unique services and links many elements of the health and social care system together, with some of these services overlapping with each other e.g. a patient can have health funding from S117 and CHC. Interoperability is of paramount importance, allowing for the CHC service and wider Health and Social Care teams to share and view records to support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The estimated contract value is £175,000 per annum inc. VAT giving an estimated maximum contract value of £525,000 inc. VAT for the initial contract period and an estimated £875,000 inc. VAT if the full extension period is adopted. It is expected that the system will be live from 1st July 2025. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Published 5 hours ago
Open

CHC All Age Continuing Care Digital End-To-End Patient Management System to NHS Frimley Integrated Care board

NHS Frimley Integrated Care Board (ICB) is seeking a digitalised end-to-end digital system, where information seamlessly flows between processes by connecting the entire lifecycle into one platform. The system needs to facilitate the services to deliver enhanced transformation across all spectrums of the service. Frimley's CHC Service provides high quality, safe care to Frimley's most vulnerable Adults and Children, and currently has a combined active caseload of around 1,500 individuals. It is clear with this caseload, and the inherent complexities associated with the services, that an efficient and effective digital system is essential. One of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning. This will also include other Health funding services, such as Mental Health, S117, Complex Care and IRAP. Enabling better integration between systems across Health and Social Care is also critical. CHC/S117/Complex Care are unique services and links many elements of the health and social care system together, with some of these services overlapping with each other e.g. a patient can have health funding from S117 and CHC. Therefore, interoperability is of paramount importance, allowing for the CHC service and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The estimated contract value is £175,000 per annum inc. VAT giving an estimated maximum contract value of £525,000 inc. VAT for the initial contract period and an estimated £875,000 inc. VAT if the full extension period is adopted. It is expected that the system will be live from 1st July 2025. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

NHS Frimley Integrated Care Board

NHS Frimley Integrated Care Board

Published 5 hours ago
Open

Service Desk Telephone Support - Shared Technology Services

On behalf of Shared Technology Services, London Borough of Brent is seeking tenders via an Open procedure for Service Desk Telephone Support on 24 x 7 x 365 basis. It is mandatory for Shared Technology Services to have service desk telephone support on 24 x 7 x 365 basis. The anticipated delivery date will be 1st April 2025. The proposed contract term is 1 year, + 1 year extension. The requirement is to provide a first-line telephone support service for the three council partners (London Borough of Brent, London Borough of Lewisham and London Borough of Southwark) and the LGA to run alongside the STS onsite, UAT and central service desk teams. Shared Technology Services (STS) provides IT infrastructure management and support to three partner councils, namely the London Boroughs of Brent, Lewisham and Southwark. Additional supported services include networks, messaging and collaboration services, support for end-user devices such as laptops, tablets and mobile phones, as well as providing the service desk to resolve IT-related incidents and requests. The three partner councils that provide governance over STS are Brent, Lewisham and Southwark, as set out in the Inter Authority Agreement (IAA). Brent is the lead council in the respect that it is the employer for all officers within STS and also carries out procurements and contracts on behalf of STS. The services provided by STS include the procurement and management of IT related services for each of the three councils. The procurement is undertaken in accordance with the Procurement Protocols in the IAA.

London Borough of Brent

London Borough of Brent

Published 2 days ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED

Body governed by public law

Timeline complete