Customer satisfaction surveys for Cottsway - AWARD

Award

Buyers

Cottsway Housing Association Limited

Value

£0

Suppliers

Acuity Research & Practice Limited

Classifications

Telephone survey services

Submission Deadline

2 years ago

Published

2 years ago

Description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys:
      • Star (perception) survey
      • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre
      • New Build satisfaction survey.

Documents

Premium

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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