Provision of Out of hours support for the computing and distribution Helpdesk

Award

Buyers

Value

£325,000

Suppliers

Classifications

  • Telephone-answering services
  • Call centre

Tags

  • award
  • contract

Published

1 year ago

Description

The Open University's Student Computing and Distribution Helpdesk (SCDHD) are appointing an 3rd party to provide out of hours (OOH) support.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services

This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with "Regulations", advertised on "Find a Tender", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further o

Dacorum Borough Council

Dacorum Borough Council

Published 1 week ago
Open

Telephony and Communication Services Dynamic Purchasing System

The Authority is exercising its option to extend its collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services for an additional 12 months until 27 March 2026. The DPS comprises of two lots: Lot 1 - Telephony and Communication Services Lot 2 - Enterprise Bundled Services The DPS will remain open for new suppliers to apply to join. Current suppliers on the DPS do not need to re-apply and will remain on the DPS. Full details of the requirement can be found on a previous Contract Notice which was issued on 17 February 2022, details as follows: Reference No:FEB441070 OCID:ocds-r6ebe6-0000672959

Scottish Government

Scottish Government

Published 1 month ago
Open

Housing Maintenance & Repair

This dynamic purchasing system (DPS) provides a compliant, one stop shop for all aspects of housing maintenance & repair for both tenanted and void/vacant properties. Featuring a vast range of both planned and reactive maintenance & repair services, the agreement also provides access to essential compliance services such as fire safety, electrical testing & asbestos management. It can help achieve Net Zero goals with PAS 2030/35 certified suppliers offering Whole Home Retrofit services and it also features Housing Portfolio Management, for customers looking to manage their housing stock and handle areas such as move ins/outs, disposals and put in place a centralised service to manage and fulfil repair requests.

The Minister for the Cabinet Office acting through Crown Commercial Service

The Minister for the Cabinet Office acting through Crown Commercial Service

Published 2 years ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

OPEN UNIVERSITY(THE)

Body governed by public law

Procurement Team

[email protected]

Timeline complete

Publish
Bid
Evaluate
Award
Complete