Customer Insights

Complete

Buyers

Value

£55,600

Classifications

  • Business and management consultancy and related services

Tags

  • awardUpdate

Submission Deadline

3 years ago

Published

2 years ago

Description

NHS T&T's Customer Experience (CX) team requires a Customer Insights & Analysis function in order to conduct analysis of customer sentiment towards products and services

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

SMART Digital & Productivity Accelerator

The Client is seeking to engage with quality providers to deliver a service that will provide industry specific diagnostics and specialised support to organisations in Wales. To enable and support Welsh organisations to improve productivity and accelerate NPD through embracing digital technologies, employing an Industry 5.0 approach to create a more resilient and sustainable business base. The service will cover two types of specialist support: -Advice on Digital methods for improving Productivity -Advice on Digital methods for accelerating New Product Development The main objectives of the service are: To support Welsh organisations as directed by the Welsh Government, who wish to improve their understanding and use of digital technologies and productivity tools, by introducing relevant actions, technology and expertise. To introduce new and enhanced digital activities in key areas to support organisations to develop and commercialise new and improved products and processes. The service will also introduce organisations to the Well-being of Future Generations explaining the relevance of the Sustainable Development principle and the Five Ways of Working. The successful bidder will be awarded an initial 12-month contract with the option to extend annually for a further 2 years on a plus 12-months plus 12 months basis. A maximum budget of up to GBP 277,500 per annum (excluding VAT) has been allocated to deliver the contract. Please be aware this is a demand led service, therefore there is no guaranteed level of expenditure. The maximum value is based on historical need for the contract and the maximum funding we have available.

Llywodraeth Cymru / Welsh Government

Llywodraeth Cymru / Welsh Government

Published 2 days ago
Open

Met Business Services (MBS) Enterprise Resource Planning (ERP), Resource Management (RM), Business Process Outsourcing Services (BPO) and Systems Integration (SI)

The Authority currently outsources: • Elements of HR, Finance and Commercial services (business process outsourcing), including the provision of the supporting ERP system (P-SOP (a Policing version of Oracle e-Business Suite)). The current contract expires in September 2027. • Resource Management (RM), a duties management software solution with the current contract to expire December 2026. The Authority intends to re-procure this suite of services and software solutions to support our frontline operations and underpin the delivery of an efficient and effective Shared Services function (both internal and through a BPO provider). The Authority objective is to deliver truly user centric end to end solutions, whilst getting the best value for money for the organisation.

Metropolitan Police Service

Metropolitan Police Service

Published 3 days ago
Open

Consultancy services for Leisure tender Pack

Milton Keynes City Council are currently out to tender for the provision to appoint a single supplier to undertake the development of the required documentation for the procurement of the leisure management contracts. Full specification is within tender pack. Suppliers that would like to take part in this tender process are invited to 'Express Interest' upon which they will be given access to the full tender documentation through this e-tendering system. Suppliers will be notified by email, and the tender documents can be accessed from the "My Tenders" area of this website by selecting the "View Details" button for this tender. Deadline for submissions of the tender will be 12 Noon 5th February 2025. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website. Please do not engage with any persons in the Council via email or phone regarding this tender. Additional information: For any suppliers interested in this opportunity please visit our e-Tendering portal - https://in-tendhost.co.uk/milton-keynes/aspx/Home Is a Recurrent Procurement Type? : No

Milton Keynes Council

Milton Keynes Council

Published 3 days ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

ATAMIS LTD

Business and domestic software development

Procurement Operations

[email protected]

Timeline complete