IT BAU Proactive Care & Support 22-24

Award

Buyers

Value

£146,000

Suppliers

Classifications

  • IT services: consulting, software development, Internet and support

Tags

  • award

Submission Deadline

2 years ago

Published

1 year ago

Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4.

•	Service Desk
•	Incident Management
•	Service request management
•	Security Information and Event Management
•	Proactive Care
•	24/7/365 security monitoring
•	Technical management services


Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

CRIMINAL CASES REVIEW COMMISSION

[email protected]

1212320877

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