Provision of an out of hours repair call handling service

Award

Buyers

Value

£148,992

Suppliers

Llesiant Delta Wellbeing Ltd

Classifications

Call centre
Customer services
Telephone-answering services
Housing services

Tags

award
contract

Published

3 years ago

Description

The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

Interim Emergency Temporary Accommodation Framework

Local Authorities have a statutory duty under the Housing Act 1996 Part VII, (as amended by the Homelessness Act 2002) where appropriate, to provide interim emergency temporary accommodation for homeless applicants pending investigations into their application. Local Authorities also have additional statutory powers to provide help and assistance to other categories of people.This framework is to provide Interim Emergency Temporary Accommodation.Suppliers are able to join this framework at any point during the 4 year period

Oxford City Council

Published 1 day ago

Open

Provision of Independent Advice and Development Support to customers in South Lanarkshire

South Lanarkshire Council wish to procure a service to provide independent impartial advice and guidance to support and help advance customer participation in South Lanarkshire, including in-person and online meetings with tenants and the Council, support via phone calls and email, sharing paperwork, and delivering presentations and training. The service provider will be expected to develop and implement a workplan agreed between the Council and tenant representatives with clear tasks, timescales, responsibilities, methods, and outcomes.

South Lanarkshire Council

Published 3 days ago

Open

Guildford Urban Capacity Study [GBC]

Guildford Borough Council is seeking to appoint a supplier to undertake an urban capacity study within Guildford town centre and its environs. The Council is embarking on an update to its Local Plan and will need to identify a number of deliverable and developable site allocations in order to meet its increased housing need. Additional information: To place a submission for this tender please access via the below link, and login with your credentials if already registered on the SE Shared Service portal: https://www.sesharedservices.org.uk/esourcing If you are not registered on the SE Shared Services, and would like to place to submission for this tender, then please register your companies details via the below link. Once registered you will be able to access the tender documentation: https://www.in-tendhost.co.uk/sesharedservices/aspx/Home Is a Recurrent Procurement Type? : No

Guildford Borough Council

Published 1 week ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Pobl Group Ltd

RSL

[email protected]

+44 1792460609

+44 01554899488

+44 2079477501

Timeline complete

Publish

Bid

Evaluate

Award

Complete