English Audio Transcription Services - On site Lot 1

Award

Value

£0

Classifications

  • Translation services

Tags

  • award
  • contract

Published

3 years ago

Description

The National Crime Agency are tendering for the delivery of English Audio Transcription Services

Documents

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  • Contract Agreement

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  • Award Notice

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Interpretation and Translation Services

The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.

Katy Reed

Published 1 week ago

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Organisation

asad.khan@nca.gov.uk

service.manager@avrtranscriptionltd.co.uk

+44 1204667377

victoria.baker@epiqglobal.co.uk

+44 7500665283

Timeline complete

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