Patient/Citizen Communications & Engagement Solutions

Award

Buyers

Value

£2,250,000,000

Suppliers

Classifications

Postal and telecommunications services
Radio, television, communication, telecommunication and related equipment
Data-transmission equipment
Telecommunications equipment and supplies
Communications equipment
Communications control system
Integrated telecommunications services
IT services: consulting, software development, Internet and support

Tags

award
contract

Published

3 years ago

Description

NHS SBS is seeking to put in place a comprehensive framework agreement for the supply of Patient Communications & Engagement Solutions.
The framework aims to provide a simple, effective, efficient, and compliant route to market for the supply of communication methods to engage with patients, citizens and the workforce across NHS organisations and wider public sector bodies. It provides access to communications, alerts, reminders, and appointment technology, through a range of communication channels with Digital First, but ensuring inclusion is maximised by offering traditional methods such as Phone, Mail and SMS. Friends and Family Test (FFT) surveys can also be commissioned.
The framework is in response to the need within the NHS for better pre and post appointment communications, supporting healthcare professionals to provide effective clinical care while improving clinical efficiency and safety to drive increases in patient satisfaction.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

Collaborative Pilot of NGBs aimed at building common digital and data foundations and capability

The pilot project and ITT is the first delivery step towards the vision of digital transformation across the UK sporting system. Done well, it will prove value. It should create momentum and show the potential of investing in data and digital solutions. The pilot is the first step in a journey; therefore, it must create the fuel needed to drive the business case for the next steps and a wider digital transformation programme. This pilot project is about proving benefits can be delivered, and that NGBs can collaborate as to achieve them. The objective of the pilot is therefore to test the following hypotheses: 1. Data and digital investments can deliver business value 2. Collaborating across NGBs accelerates digital transformation 3. Data and digital 'components' can be efficiently and effectively reused or centralised across NGBs In addition, the pilot will provide insight to inform how data and digital transformation across the sporting system should proceed. This is a new initiative for a new area and UK Sport have limited internal resource to deliver. Therefore, we are searching for a partner with the proven capability to deliver a comprehensive digital transformation programme, and the creativity to operate with pace and efficiency across the separate organisations that make up the UK sporting system.

THE UNITED KINGDOM SPORTS COUNCIL

Published 1 day ago

Open

EPR Strategic Advisor

The Authority seek a supplier to provide to comprehensive EPR Strategic Advice and a partner to support the ongoing EPR programme and supporting systems. The key objectives are: (a) Support and advice to guide the finalisation of the EPR system project (b) Support and advice to aid supporting system programmes that are critical to the EPR success i.e EDMS (c) Have a breadth of EPR expertise across all project areas i.e Full Business Case process, Implementation and interdependencies for EPR system. 1 year with an option to extend for 1 year Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: [email protected]

United Lincolnshire Hospitals NHS Trust

Published 1 day ago

Open

EPR Advisory Partner

EPR Strategic Advisory Partner

United Lincolnshire Hospitals NHS Trust

Published 1 day ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

NHS Shared Business Services

Public Sector Framework Provider

Aidan Woodward

[email protected]

+44 7395253735

[email protected]

Timeline complete

Publish

Bid

Evaluate

Award

Complete