G-Cloud12 HR ServiceNow Implementation

Award

Buyers

Value

£292,702

Suppliers

Classifications

  • IT services: consulting, software development, Internet and support
  • Software implementation services
  • Software development services
  • Software support services
  • Helpdesk and support services
  • Systems support services

Tags

  • award
  • contract

Published

2 years ago

Description

This is to put in place a contract for HR ServiceNow Implementation at Post Office. Post Office has found an implementation partner to support in implementing People SNow with a target rollout in August 2022. 
Background
The People Support Services Centre (PSSC) team are managing many workflows via Outlook and manual processes, and accountability, service levels, risk profile and performance was remaining sub-optimal and outdated until we have now addressed this.
Various solution options were looked at but with ServiceNow already widely accepted within POL, and the possibility of it being easily integrated with SuccessFactors (which is the key HR tool used within POL HR/People team), Post Office has purchased licences for the ServiceNow HR module (People SNow).

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Organisation

Post Office Limited

Body governed by public law

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