G-Cloud12 HR ServiceNow Implementation

Award

Buyers

Post Office Limited

Value

£292,702

Suppliers

Engage ESM Ltd

Classifications

IT services: consulting, software development, Internet and support
Software implementation services
Software development services
Software support services
Helpdesk and support services
Systems support services

Tags

award
contract

Published

3 years ago

Description

This is to put in place a contract for HR ServiceNow Implementation at Post Office. Post Office has found an implementation partner to support in implementing People SNow with a target rollout in August 2022. 
Background
The People Support Services Centre (PSSC) team are managing many workflows via Outlook and manual processes, and accountability, service levels, risk profile and performance was remaining sub-optimal and outdated until we have now addressed this.
Various solution options were looked at but with ServiceNow already widely accepted within POL, and the possibility of it being easily integrated with SuccessFactors (which is the key HR tool used within POL HR/People team), Post Office has purchased licences for the ServiceNow HR module (People SNow).

Documents

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Contract Agreement

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Award Notice

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Organisation

Post Office Limited

Body governed by public law

[email protected]

[email protected]

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