248038.13

Award

Buyers

Value

£248,038

Suppliers

IFF Research Ltd

Classifications

Research and development services and related consultancy services

Published

2 years ago

Description

This research falls under the Operational Transformation Programme (OTP) which aims 
to modernise the regulatory framework for the Official Controls. Food Business 
Operators (FBOs) in the meat, wine and dairy sectors all have a direct relationship with 
the Food Standards Agency (FSA) via its Official Controls, including inspections, 
enforcement, advice and guidance.
In 2020, the FSA piloted research to better understand the views that FBOs in England 
and Wales had of the FSA and Official Controls. This research explored several areas 
including overall views of the FSA, FBOs understanding of the FSA’s role and purpose, 
what FBOs value about the FSA and criticisms, FBOs experience of certain FSA 
processes, ease of compliance with FSA guidelines and requirements and their 
satisfaction with FSA communications. The research consisted of both quantitative and 
qualitative interviews with wine and meat FBOs and quantitative interviews with dairy 
FBOs.

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Contract Agreement

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