UX Layer/PRO/OPEN/2021

Award

Buyers

The Open University

Value

£3,000,000

Suppliers

Salesforce UK Ltd

Classifications

Software package and information systems
Internet browsing software package
Web page editing software package

Tags

award
contract

Published

3 years ago

Description

The tender was for a UX Layer to allow us to create a seamless student journey from Enquirer through to graduation.  Our vision is to create a seamless, connected, optimised and personalised journey, that is automated wherever possible. To do this we want to combine our different websites and services to create one continuous, easy to use student journey. To reach this end goal, we require  a UX layer capable of delivering our mixed media content. This will be a cloud-based solution (SaaS). It will be hosted in the cloud and consistent with OU policies around architecture and security.   The solution should provide a safe and secure platform for students and OU staff to use and collaborate and be able to publish information from a headless content store.  The OU is only purchasing the software and implementation services are not required.  The contract is for an initial period of 5 years and may be extended by the OU for further periods up to a maximum of 15 years in total.

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Contract Agreement

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Award Notice

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Organisation

The Open University

Body governed by public law

Procurement Services

[email protected]

+44 1908274066

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