Contact Centre as a Service (CCaaS)

Award

Value

£500,988

Suppliers

Classifications

  • Telephone-answering services
  • Call centre

Tags

  • award
  • contract

Published

2 years ago

Description

Accent Housing Ltd (Accent) used the  Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and ongoing support and maintenance of a new Contact Centre as a Service (CCaaS) solution.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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