SSE SERVICES PLC

Electricity

Information

Name

SSE SERVICES PLC

Type

Electricity

Roles

Buyer
ReviewBody
MediationBody
ReviewContactPoint

Company Size

Company Number

Incorporation Date

Website

https://www.sse.com/

Address

43 Forbury Road

READING
RG13JH
United Kingdom

Suppliers

DHL SUPPLY CHAIN LTD
ADARE SEC LIMITED

Manufacture of paper stationery
ANIXTER LIMITED

Non
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Open Opportunities

These are contracts by SSE SERVICES PLC which are open for your company to bid on. You can find information about the estimated value, closing dates, etc. on the card.

Open

Published 2 weeks ago

SSE Service Desk, End User Services, Cloud Operations and SIAM Services

SSE Services Plc (the "Authority" and "SSE") is undergoing a service transformation journey, titled Programme Compass, to ensure that the Authority can meet the changing needs of the business as applications are modernised and a cloud first, and cloud native strategy is adopted. As part of Programme Compass, the Authority intends to implement a more focused, responsive and customer centric EUS (End user services), SD (Service Desk), Cloud Operations, and SIAM (service integration and management services). The Authority currently outsource End User Services and IT support services to two main providers, with one providing Service Desk & desk-side support, desktop device support, Service management and Cloud & Infrastructure services and the other providing End User services through a leased model for laptops and mobiles/tablets. The Authority has made the strategic decision to retender these IT services, with a view to improve the user experience, improve efficiency and effectiveness, and enable delivery of IT services in a more seamless way. The Authority is also moving towards a hybrid SIAM model. In this model, the Applicant will act as a Service Integrator (SI), whereby the Applicant focuses on operational execution of key SIAM services, whilst the Authority governs and owns them. The service will support ~20,000 end users (including up to 5% VIP users seeking priority services) across 350 geographically dispersed sites in the UK, Republic of Ireland, Netherlands, Poland, Spain, France, Italy, Greece and Japan (note that the list of these Service locations may be subject to change within the contract). The end user device estate includes large corporate offices and operational facilities, with the breakdown of users consisting of: 16,000 laptops, 1,800 desktops / mini PCs, and 14,500 mobiles / tablets. All stated volumes are indicative and subject to change throughout the procurement process. As a service provider delivering the in scope IT services to the Authority, the Applicant will need to deliver service management capabilities in accordance with the Authority's processes, policies and standards. Such documents shall be shared at the ITT stage. For assurance of supply of services for Service Desk, End User Services and Cloud Level 2 Operations, the Authority intends to within 6 months or as early as possible from the Effective Date (as defined in the Contract), have transitioned all services to the selected service provider. The scope of services is structured into five service towers as follows: Service Tower 1: Service Desk Services Service Tower 2: End User Services Service Tower 3: Service Management Platform and Data Services Service Tower 4: Cloud Level 2 Operations Service Tower 5: Service Integration and Management Services The Authority reserves the right to exclude Service tower 5 from the scope of this tender in the next stage of the procurement. Further information on the Service specification details for each service towers, is outlined in the 'Attachment 2 - PQQ Supplement' that can be downloaded from on the Jaggaer portal, as per section "1.3) Communication" section in this Contract Notice The Applicants intending to participate in the PQQ process will need to email the Authority on [email protected], with a confirmation of 'Expression of Interest' (EOI) along with details as per Section3 of 'Attachment 2 : PQQ Supplement' document on Jaggaer . The Authority will, in response, share access credentials unique to each applicant, via email for the Applicants to complete a Supplier Registration form. Further help and support will be available for any technical or login assistance via Supplier Helpdesk on the Jaggaer portal. Applicants need to note that, it is important to email the Authority as directed as soon as possible and by 17 February 2025 in order to start the Jaggaer registration process and maximise the response time that is available

£300,000,000 Bids close: 2 weeks from now

Contracts awarded by SSE SERVICES PLC

These are contracts have closed and been awarded by SSE SERVICES PLC to a company or companies. Click on the contract to view more detailed information and view the full details about the winning bid/company.

Award

Published 2 years ago

DCC Cloud Service Gateway

SaaS solution for DCC access
Award

Published 2 years ago

Print Composition and Fulfilment Service

Software As A Service (SaaS) to provide print composition and fulfilment services to SSE Networks Customers
Award

Published 2 years ago

DnA Resourcing

DnA Data Pipelines & Capability Enhancements
Award

Published 2 years ago

Provision of Logistics Services - SSE

Provision of Logistics Services including Warehouse Management.
Award

Published 3 years ago

IT Software

The scope of the PQQ is the delivery of a suitable IT solution that will extract event logs and use them to generate visualizations and other output that give a full picture of any bottlenecks, inefficiencies, or gaps in SSE's processes. This should also offer the capability to fix processing issues through system generated actions and automations
Award

Published 2 years ago

Print Composition/ Fulfilment

Application through appropriate registration in Achilles UVDB. This contract will provider appropriate print software (SaaS) and subsequent fulfilment services to issue letters to Customers of SSE Networks

£1,133,000 Bids close: 3 years ago

Contacts

Alison Johnson

[email protected]

+44 7827048451

John Lange

[email protected]

+44 7469411101

View all 19 contacts, free!

Statistics (1 Year)

Contracts Issued

Total Spend

£0

Average Spend

£0

SSE SERVICES PLC

Information

Name

Type

Roles

Company Size

Company Number

Incorporation Date

Website

Address

Suppliers

Open Opportunities

SSE Service Desk, End User Services, Cloud Operations and SIAM Services

Contracts awarded by SSE SERVICES PLC

DCC Cloud Service Gateway

Print Composition and Fulfilment Service

DnA Resourcing

Provision of Logistics Services - SSE

IT Software

Print Composition/ Fulfilment

Contacts

Statistics (1 Year)

Contracts Issued

Total Spend

Average Spend